── Context
A private operational sector company managed a fleet of field agents with complex schedules, geolocated missions and an entirely manual billing chain. Information scattered across Excel spreadsheets, Word files and informal exchanges was generating costly errors and excessive time-to-invoice.
── Challenge
Integrating into a single coherent experience the agent portfolio, site geolocation, automated mission planning, calendar tracking, quote generation and invoicing, within a tight delivery timeline imposed by the operational context.
── Approach
- 01Accelerated no-code architecture to reduce time-to-market while guaranteeing robustness.
- 02Agent portfolio: profiles, skills, availability, geolocated intervention zones.
- 03Automated scheduling: agent assignment to missions based on proximity and availability criteria.
- 04Calendar tracking: weekly and monthly views, scheduling conflict alerts.
- 05Automated quote generation and invoicing: configurable templates, email delivery, payment tracking.
- 06Responsive mobile app for field agents: mission consultation, digital signatures.
- 07API interoperability with the client's existing tools.
── Results
Platform deployed in production and adopted by field teams from the first week. Time-to-invoice reduced by over 60%. Assignment errors virtually eliminated through automated availability checks.
── Stack & methods
No-code platformThird-party APIsWeb cartographyAutomated workflowMobile appDocument generation