── Context
A multilateral francophone organisation managing a portfolio of international multi-stakeholder programmes needed to modernise its monitoring and evaluation setup. Processes relied on disparate office tools, making data consolidation and reporting to governance bodies laborious and unreliable.
── Challenge
Designing a secure institutional web platform that meets the strict confidentiality requirements of the multilateral sector, while offering a smooth enough experience to drive adoption among non-technical teams spread across headquarters and field representations.
── Approach
- 01Detailed functional scoping with programme teams to model the portfolio and validation workflows.
- 02Multi-role modular architecture with Row-Level Security ensuring isolation of sensitive data.
- 03Adoption-oriented UX design: minimal interfaces, contextual in-app guides, user training.
- 04Data governance: indicator registry, programme lifecycle management, complete audit trail.
── Results
First version validated by governance bodies, integration under way. The framework covers the full steering cycle, from programme planning to progress report generation.
── Stack & methods
Secure web architectureRelational databasesGDPR complianceMulti-role managementRow-Level Security