Context
A multilateral francophone organisation managing a portfolio of international multi-stakeholder programmes needed to modernise its monitoring and evaluation setup. Processes relied on disparate office tools, making data consolidation and reporting to governance bodies laborious and unreliable.
Challenge
Designing a secure institutional web platform that meets the strict confidentiality requirements of the multilateral sector, while offering a smooth enough experience to drive adoption among non-technical teams spread across headquarters and field representations.
Approach
- 01Detailed functional scoping with programme teams to model the portfolio and validation workflows.
- 02Multi-role modular architecture with Row-Level Security ensuring isolation of sensitive data.
- 03Adoption-oriented UX design: minimal interfaces, contextual in-app guides, user training.
- 04Data governance: indicator registry, programme lifecycle management, complete audit trail.
Results
First version validated by governance bodies, integration under way. The framework covers the full steering cycle, from programme planning to progress report generation.
Stack & methods
Secure web architectureRelational databasesGDPR complianceMulti-role managementRow-Level Security